Why Warranties Are Crucial For Our Services

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Kraftstoffverbrauch: Innerorts 15,7 l/100km, Außerorts 10,7 l/100km, Komb. 14,9 l/100km; CO2-Emissionen komb.: 352 g/km; CO2-Effizienzklasse G
Copyright by AEC, 2021

As an Automotive Solutions Company, we make sure that customers always benefit from our 360-degree service approach. This is not only important for people who own AEC vehicles but also for the manufacturers themselves. Here is why:

On almost every market in the world, automakers are obliged to cover any unexpected faults for the first one or two years of their product’s lifetime with a factory warranty. For cost reasons, the contracts behind those warranties are usually limited to the greater area where the vehicle is originally sold as a series-product in large quantities.

But what if a manufacturer decides to bring their cars – no matter how big or small – to another market of the world? What if you decide to finally buy your dream car that is made overseas? This is where our AEC services come into action. Instead of negotiating a costly extension for their warranty contracts, OEMs can opt for the warranty we offer in close collaboration with the leading European supplier for automotive warranties, CarGarantie.

Warranties like that have been part of our business for 15 years. We have the right expertise and can offer them at a fraction of the cost of any individual solution, while maintaining a whole OEM level of quality for the end customer. Take our Dodge and RAM vehicles as an example. Being created for the US market, our AEC homologation experts, and conversion professionals adapt them for usage in Europe and other parts of the world, using only high-quality parts and materials. Some of them are adapted to different fuel systems like LPG or E85. RAM trucks are fitted with our AEC trailer hitch system or other additional parts. All of this needs to be in perfect working order so that the end customer can enjoy a product of utmost reliability.

In the rare event of an issue with the car itself, or any of our AEC parts, the customer needs immediate and professional service fully covered by our warranty. This is why every Dodge and RAM vehicle sold by AEC enjoys the benefit of our 24-months AEC Premium Plus Warranty. Also available for 36, 48, or 60 months, up to 200,000 km upon request.

What acts as peace of mind for you is crucial for the distribution of foreign cars in different markets. A manufacturer needs to rely on the best possible after-market service to offer their product for sale.

As you see, sometimes a simple phrase like “better safe than sorry” can be all-important, also in the Automotive Industry.