AEC (Auto Export Corporation) performs Dodge & RAM recalls through its authorized dealer network
[Munich, Germany] AEC, official Dodge & RAM importer, carries out safety recalls of Dodge & RAM through its expanding dealer network. As of July 16th 2018 recalls can be executed exclusively by an authorized Dodge & RAM dealer. To further increase its extensive network coverage and customer satisfaction, AEC continues authorizing partners across Europe.
“As of July 16th, 2018 only dealers authorized by the manufacturer are able to perform safety recalls on the Dodge & RAM vehicles – this decision will increase the service quality to a new level. This is an exciting time for the Dodge & RAM brands in Europe and we are pleased to see the tremendous amount of dealers wanting to join our network. As an official importer, it is our duty to ensure that the dealerships can offer after-sales service according to the manufacturer’s standard.” – John Muratori, COO AEC.
AEC continues appointing new dealers and offers a fast ramp-up that includes professional training, after-sales certification, centralized parts distribution and access to manufacturer’s resources. To become part of the authorized network, dealers must comply with several requirements that include displaying corporate identity in the showrooms as well as carrying technical equipment and participating in after-sales training. “Furthermore we offer dealer support that ranges from marketing materials, dealer events to after-sales certification and parts distribution.” – John Muratori, COO AEC.
About Auto Export Corporation (AEC)
Auto Export Corporation (AEC) is a global automotive distributor and a service provider for OEMs and suppliers in the areas of general distribution (official FCA importer and distributor of Dodge & RAM vehicles and parts in Europe), market homologation incl. own R&D facility and processing center in Antwerp, parts distribution and warehouse, automotive consulting, automotive finance (partner of Santander Consumer Bank in key European markets), fleet operations, logistics solutions as well as retail operations. AEC has local operations and facilities in its focus markets in NAFTA, EMEA and APAC. Customers turn to AEC for its reliable solutions and existing infrastructure that includes a vast contractual network of retail dealerships and key partners in the automotive industry.
About AEC Europe – an Auto Export Corporation (AEC) Subsidiary
As an official importer of the Fiat Chrysler (FCA) Dodge & RAM branded vehicles and parts in Europe, AEC Europe is responsible for the distribution and retail network development of the American brands. Over 125 European AEC dealers were officially appointed and authorized by the manufacturer. The service portfolio of the importer towards its network includes market homologation, warranty, parts, recall administration as well as financial services but also certification and training.