As an authorized importer of Dodge and RAM vehicles in Europe, AEC regards the safety and security of customers as its highest priority and is fully committed to distributing reliable and durable vehicles.
In order to accomplish this goal, AEC ensures that the owners of the vehicles imported by AEC and distributed through its dealer network are notified of any manufacturer safety recalls that the vehicles might be affected by and directed to the nearest service point.
In addition to the direct owner notifications, AEC has recently introduced an owners’ section on its product website that allows the drivers to retrieve recall information by typing in the vehicle identification number. Alternatively, AEC offers a multilingual recall hotline operated by its customer service department that assists European Dodge and RAM vehicle owners with relevant information regarding manufacturer safety recalls.
About Auto Export Corporation (AEC)
Auto Export Corporation (AEC) is a global automotive distributor and a service provider for OEMs and suppliers in the areas of general distribution (official FCA importer and distributor of Dodge & RAM vehicles and parts in Europe), market homologation incl. own R&D facility and processing center in Antwerp, parts distribution and warehouse, automotive consulting, automotive finance (partner of Santander Consumer Bank in key European markets), fleet operations, logistics solutions as well as retail operations. AEC has local operations and facilities in its focus markets in NAFTA, EMEA and APAC. Customers turn to AEC for its reliable solutions and existing infrastructure that includes a vast contractual network of retail dealerships and key partners in the automotive industry.
About AEC Europe – an Auto Export Corporation (AEC) Subsidiary
As an official importer of the Fiat Chrysler (FCA) Dodge & RAM branded vehicles and parts in Europe, AEC Europe is responsible for the distribution and retail network development of the American brands. Over 125 European AEC dealers were officially appointed and authorized by the manufacturer. The service portfolio of the importer towards its network includes market homologation, warranty, parts, recall administration as well as financial services but also certification and training.
